Return and Refund Policy

Updated: March 2026

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1. All Sales Are Final

Due to the nature of the products we sell, all sales are final once shipped.

Digital items, such as (but not limited to) PTCGO/PTCGL codes, are non-refundable and non-exchangeable as they are delivered immediately via email upon payment approval.

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2. Order Quantity Limits

Orders exceeding the allowed quantity limits for certain products are subject to automatic full refunds. If this occurs, you will be notified via email.

It is your responsibility to adhere to all product limits. Exceeding these limits will result in your entire order being refunded, not just the excess quantity.

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3. Quantity Adjustments

We reserve the right to adjust product quantities on a case-by-case basis. This includes, but is not limited to, “buyouts” and other high-demand product sales. You will be notified of any changes made to your order.

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4. Final Sale Periods

Orders placed during major sale events such as Black Friday, Cyber Monday, Boxing Day, as well as singles purchased during the first 7 days of a new set’s release, are all considered final sale.

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5. Damaged Items

Deck Out Gaming does not cover damaged items during shipping. All products are sold as-is. By completing your purchase, you agree to these terms.

Please carefully review product descriptions before ordering and contact us with any questions regarding product condition.

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6. Payment, Cancellations & Restocking Fees

• If you are requesting an order (not a pre-order) to be cancelled before or after it is processed, you will be subject to a restocking fee based on the fees that were taken when you made the order.

• All orders placed via Buy Now Pay Later services (Sezzle, Afterpay) are subject to a 10% restocking fee if cancellation is requested.

• Orders identified as placed by bots are also subject to a 10% cancellation fee.

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By placing an order with Deck Out Gaming, you agree to these terms in full.