Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Due to the nature of the product we sell, all sales are final once they are shipped out. PTCGO/PTCGL Code cards are non-refundable or exchangeable, as they are a digital product delivered via a code.
Orders are subject to automatic refunds if you have purchased quantity of a product over the limit listed, if applicable. You will be notified via email that your order has been refunded. It is your responsibility to adhere to the limits set on certain products. Going over the limit will cause your ENTIRE order to be refunded.
We reserve the right to adjust quantities of products ordered. These decisions will be made on a case by case basis and you will be notified of any changes. This pertains to and is not limited to "Buyouts" and other instances regarding the sale of high demand products.
Please note that orders placed during major sales events such as, but not limited to Black Friday, Cyber Monday, and Boxing Day are all FINAL SALE.